Here are some answers to your frequently asked questions

How do I order?

It is easy, in 3 simple steps you will be able to...

1. Order your package from the packages page

2. Fill in a simple requirement form. With this form we would be able to come up with the best possible design that suits your requirements.

You will be able to brief us on anything from company name / type, desired colours, fonts and specialised imagery.

3. Pay securely via Paypal with your credit / debit card (You don't even need a Paypal account – IT'S 100% SECURE and SAFE)

We will send you a confirmation email and send you your first set of design drafts in a couple of days.

You will be assigned a dedicated project manager keeping in close contact with you, every step of the way.

How long do I have to wait for my finished product?

You can expect your first design draft within a couple of days of placing your order.

Depending on your package size, we would be able to finish most designs within 5 -14 days of you placing your order.

Please note completion time on your project may vary depending on communication via email between Planet Minisite and its clients.

How can I contact Planet Minsite.

For support on any ordered or existing packages – please email us at support@planetminsite.com

For general enquiries – please email us at hello@planetminsite.com

We believe email to be the most effective form of communication. If you're worried about waiting days for a response, don't! We respond quickly and efficiently.

Do you work from premade templates?

No, your minisite / ecover are made 100% from scratch.

We come up with an original and completely unique design.

Each product is tailored made for our customers.

What if I do not like the design?

We offer a money back guarantee if you are not 100% happy with your design.

We only start after we are completely clear on your requirements, nature of your business and product.

We walk a close line with our customers, keeping in touch on a constant basis, creating a close and personal business relationship.

How do I know I will get exactly what I want and need?

We only start after we are completely clear on your requirements, the nature of your business and product.

We walk a close line with our customers, keeping in touch on a constant basis, creating a close and personal business relationship.

We ensure that we get all necessary information regarding your project.

What If I can't find the package I want?

You can request a free quote by emailing us at hello@planetminsite.com and provide us with all your special requirements.

This will ensure a more specialised option.

What is your credentials and work experience?

Planet Minisite consists of the very best graphic / web designers, copywriters and user experience experts in the business.

Collectively we have over 10 years experience working as free lancers for the biggest brands designing websites, ecovers, banner adds, flyers, stationary, posters and design for print media.

Our writers and designers work with the best internet marketing affiliates and vendors assuring amazing conversion numbers.

Why is it important to have good design?

Research on web design have shown that first impressions are essential.

User experience is key!

It is proven that bad, unconsidered design will lose you potential buyers within 10 seconds of them visiting your site.

We design our websites with one purpose in mind, COVERSION.

How will I receive my package?

After receiving your confirmation email, You will receive your final designs in zip format via email.

You can also choose to download your package directly from our website.

In what format can I expect my final design work?

All work will be contained in ZIP format.

Your Website will be provided in HTML and CSS formats.

All images will be provided in GIFF or JPEG format, depending on amount of colours used for web optimisation purposes.

Original artwork will be provide in PSD format to be edited with Photoshop

Additional formats may be requested.

How do I pay for my design package?

All packages can be paid for securely via Paypal.

All you need is a debit or credit card, you don't even need a Paypal account!

You order is safe and secure.

We offer a refund if you are not 100% happy with your package.

Did you find this page useful?

If your question has not been answered in this section, please feel free to email us at hello@planetminisite.com